Collection Officer (Bilingual Arab) - 2026/2027

Collection Officer Job Summary The Collection Officer is responsible for managing student fee collections, parent accounts, educational coupons and claims, cash handling, financial documentation, and related administrative processes. The role plays a key part in maintaining the school's financial health by ensuring timely fee collection, accurate record keeping, effective communication with parents and external institutions, and compliance with school financial policies and procedures. The Collection Officer also supports the Finance Department through reporting, account reconciliation, vendor coordination, and selected procurement and operational activities as required. Key Responsibilities 1. Fee Collection & Revenue Management Collect tuition fees, registration fees, transportation fees, and other school-related payments in a timely and professional manner. Process and record additional income streams, including after-school activities, school trips, uniforms, books, photographs, testing fees, and other student services. Ensure all payments are accurately recorded and allocated to the correct student and parent accounts. Maintain accurate fee collection records and ensure daily updating of financial systems. Monitor collections against budget targets and support the achievement of school revenue objectives. Prepare and maintain daily, weekly, and monthly collection reports and revenue analyses. Follow up on overdue accounts through phone calls, emails, SMS reminders, and direct communication with parents. 2. Parent Account Management