Graphic Designer
About the role
The Graphic Designer is responsible for conceptualizing and producing high-quality, on-brand visual content that supports the hotel's marketing, communications, and revenue objectives. Working closely with the Marketing & Communications team, the role translates campaign briefs, promotional calendars, and outlet requirements into compelling design assets across print, digital, and in-house collateral, ensuring every piece reflects Fairmont's luxury brand identity and Fairmont visual standards. Design and produce marketing collateral including brochures, flyers, posters, in-room directories, tent cards, menus, wine lists, invitations, and signage for all hotel outlets (rooms, F&B, spa, events, weddings). Create digital assets for social media, the hotel website, e-newsletters, EDMs, OTA listings, and digital signage/TV channels, ensuring content is optimized for each platform. Develop artwork for seasonal promotions, festive campaigns (Ramadan, National Day, New Year, summer), and outlet-specific activations in coordination with F&B, Spa, and Rooms Division teams. Ensure all designs strictly adhere to Fairmont brand guidelines, corporate identity standards, and any local regulatory or cultural requirements. Liaise with external printers, signage vendors, and production houses to manage print specifications, proofing, quality control, and timely delivery within budget. Support basic photo and video shoots for social content, including editing/retouching and light video editing for social content. Basic photography skills for capturing visual assets are preferred. Maintain and organize the hotel's digital asset library, templates, and brand toolkit for easy access by other departments. Assist in the design and layout of internal communications, colleague engagement materials, training aids, and back-of-house signage. Coordinate with the Marketing Manager/Director on project timelines, ensuring design requests from all departments are prioritized and delivered on schedule. Stay current with design trends, hospitality marketing best practices, and competitor collateral to bring fresh creative ideas to the team. Support the preparation of presentations, proposals, and sales kits for the Sales, Events, and Catering teams as required. Ensure proper archiving and version control of all design files and maintain confidentiality of pre-release campaign material. Diploma or Bachelor's degree in Graphic Design, Visual Communication, Fine Arts, or a related discipline. Minimum 2-3 years of graphic design experience, preferably within a luxury hotel, hospitality group, or agency serving hospitality/lifestyle clients. A strong portfolio demonstrating design range across print and digital media is required at interview stage. Prior experience working with an international hotel brand (Accor, Fairmont, or similar) is an advantage. Proficiency in Adobe Creative