The Kitchen/Laundry Technician is responsible for the installation, maintenance, troubleshooting, and repair of kitchen and laundry equipment throughout the hotel. The role ensures that all equipment operates safely, efficiently, and reliably, while minimizing operational downtime and maintaining compliance with hotel standards, safety requirements, and manufacturer specifications. Key
Responsibilities
Equipment Maintenance & Repairs
Carry out preventive and corrective maintenance of kitchen and laundry equipment. Troubleshoot and repair electrical, mechanical, plumbing, heating, and refrigeration-related equipment as applicable. Maintain equipment such as ovens, combi ovens, cooking ranges, fryers, dishwashers, refrigerators, freezers, ice machines, washing machines, dryers, ironing equipment, and other back-of-house equipment. Respond promptly to maintenance requests and equipment breakdowns from Kitchen, Stewarding, Housekeeping, and Laundry departments. Diagnose equipment faults and identify the root cause of failures. Replace defective components, parts, switches, thermostats, heating elements, motors, belts, bearings, valves, and other components as required. Ensure repaired equipment is tested and safe for operational use before being returned to the department. Preventive Maintenance
Follow the hotel’s preventive maintenance schedule and complete assigned tasks within the required timeframe. Conduct regular inspections of kitchen and laundry equipment to identify potential failures before they occur. Maintain accurate records of maintenance activities, equipment faults, repairs, and replacement parts. Monitor the condition and performance of equipment and recommend replacement or major repair where necessary. Safety & Compliance
Ensure all work is carried out in accordance with hotel safety procedures and applicable regulations. Follow proper lockout/tagout and electrical safety procedures when required. Maintain a clean and safe working environment while carrying out maintenance activities. Report any unsafe equipment, electrical hazards, gas leaks, water leaks, or other potential risks immediately. Use appropriate personal protective equipment (PPE) and ensure tools and equipment are handled safely. Operational
Support
Coordinate with Kitchen, Stewarding, Housekeeping, and Laundry colleagues to minimize disruption to hotel operations. Attend to urgent breakdowns, particularly during periods of high operational demand. Support Engineering colleagues with general maintenance activities when required. Assist external contractors and specialist technicians during equipment servicing and repairs. Provide technical input when new kitchen or laundry equipment is being installed or commissioned. Energy & Cost Efficiency
Monitor equipment performance and identify opportunities to reduce energy, water, and maintenance costs. Ensure equipment is operated and maintained according to manufacturer recommendations. Avoid unnecessary replacement of parts by accurately diagnosing faults before carrying out repairs. Report recurring equipment issues to the Engineering Supervisor for further action. Technical diploma or vocational qualification in Electrical, Mechanical, Refrigeration, HVAC, or a related field. Previous experience in hotel engineering, commercial kitchen equipment, laundry equipment, or a similar environment. Practical knowledge of electrical and mechanical systems. Experience troubleshooting commercial kitchen and laundry equipment is preferred. Knowledge of refrigeration, plumbing, heating systems, and basic controls is an advantage. Ability to read basic electrical diagrams and equipment manuals. Good problem-solving and troubleshooting skills. Ability to work independently and as part of a multicultural team. Good communication skills and a service-oriented approach. Flexibility to work shifts, weekends, and public holidays as required by hotel operations. Physical Requirements Ability to stand, walk, bend, kneel, and work in confined or challenging areas when required. Ability to lift and handle tools, equipment, and spare parts safely. Ability to work in hot, humid, noisy, and back-of-house environments. Ability to work at heights where required and in accordance with approved safety procedures. What is in it for you: Comprehensive medical coverage as per company policy. Enjoy meals on duty. All Heartist Card offering discounted room rates at Accor Worldwide for you, your family and friends. Enjoy special discounts at our restaurants and outlets. Benefit from a wide range of learning opportunities and development programs through our Academy. Build your career with opportunities to grow within the hotel and explore exciting career paths across Accor’s global network. Get involved in meaningful corporate social responsibility activities and contribute positively to our community and the world around us. Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS