Service Manager

Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more. Our goal is to turn car buying into an experience of delight, comfort and peace of mind. We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector. All Syarah employees are expected to work in accordance with Syarah core values: Tolerance, Transparency, Respect, Integrity and Positivity. The Service Manager is responsible for the overall management of all aspects of service and maintenance. This includes ensuring customer satisfaction, quality control, performance improvement, and operational efficiency while maintaining strong operational and financial results. The role also involves managing employee productivity, training staff, and providing ongoing support as needed. The successful candidate must have strong communication skills when dealing with customers, vendors, and other departments within the organization. Detailed Job Duties