Social Media Response Management Executive

• Actively manage client's social media pages including responding to fans, moderating pages and pro-actively engaging with users. • Actively work on enhancing client’s public image through its social media platforms. • Act as a focal point to ensure communication between the client and their customers are managed efficiently. • Perform other activities based on clients' needs and requirements, like listening, monitoring or proactive engagement. • Make sure the KPIs agreed with the client are achieved. • Serve as a subject matter expert on the use of social media platforms. • Responsible for achieving high quality results with only general supervision. • Effectively communicate the company’s mission. • Perform other job-related duties as assigned by direct manager • Bachelor’s degree in mass communication, public relation, journalism or any relevant field. • 1-2 years’ experience in similar post. • Fluent in English and Arabic (reading, writing, and speaking); • Excellent interpersonal and communication skills; Excellent problem solving and conflict handling skills; Computer literacy (MS Office tools)