Sr. Specialist Fleet Integrity

ROLE SUMMARY

The Logistics Integrity team protects talabat's rider marketplace by detecting, preventing and reducing rider fraud and misconduct at scale across our eight markets in the Middle East. As a Sr. Specialist in the Integrity team, you will own end-to-end a portfolio of high-impact rider misconduct behaviors, plus the cross-cutting programs that keep the team's detection and enforcement engine running as one system. You will translate integrity risk into detection rules, enforcement actions and measurable reductions, working in close partnership with Product, Operations, Customer Experience and country leadership. Your work is a direct enabler of one of talabat's most important operational priorities: making our rider network faster, fairer and more reliable for the millions of customers we serve across the region.

WHAT

’S ON YOUR PLATE? Own a portfolio of high-impact rider misconduct behaviors end-to-end: define how each is measured, baseline its prevalence across countries and rider cohorts, run root-cause analysis, and identify and prioritize the levers that will reduce it. Design and tune the detection rules and enforcement thresholds behind talabat's integrity systems, and manage the country-by-country rollout of each change across the region. Run the enforcement operating loop: periodic enforcement waves, tracking of the worst offenders, false-positive review, per-country performance tracking, and regular re-tuning based on what the data shows. Document how detection and enforcement flow end-to-end for every actively-managed behavior, identify gaps, broken handoffs and redundancies, propose fixes. Own the tooling and operational hygiene layer of the team: workflow automation, tracker maintenance, and the critical infrastructure that keeps the detection & enforcement systems running. Expand the team's active integrity coverage over time by surfacing and prioritizing new misconduct patterns from the broader risk behaviors, and building the business case to bring them into active management. Contribute owned-behavior performance into talabat's regional integrity KPIs and the team's executive reporting cadence. Maintain audit-ready documentation for owned behaviors (detection logic, thresholds, enforcement rules, decision trails, false-positive handling) to support internal governance and public-company compliance requirements. Partner cross-functionally with Product, Operations, Customer Experience and country leadership on lever execution and country rollouts; participate in the team's weekly cadence and quarterly reviews.