Staff Travel Officer

Every successful journey starts with the right arrangements behind it. As a Staff Travel Officer, you will play an important role in making sure employees receive accurate, timely and policy-compliant travel support. From preparing quotations and coordinating bookings to managing changes and resolving travel issues, your work will directly contribute to a smooth and reliable staff travel experience. You will work across multiple requests and stakeholders, balancing employee needs with policy requirements, business considerations and service standards.

Accountabilities

Review and analyze staff travel requests, eligibility, and trip details to produce accurate quotations and travel options that align with policy, budget, and service requirements, while clarifying missing information and escalating exceptions where needed  Process bookings, amendments, and ticketing-related transactions for approved travel, ensuring itineraries, fare conditions, and traveler records are accurate, current, and traceable in the system, and checking that each request is completed within agreed service standards