Warehousing and Transcon Lead Agent

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system Track and Trace Transcon files and reporting
• Ensure accurate and timely client and vendor billing
• Ensure delivery of freight and timely clearance when applicable Interact with customers in arranging their shipments to meet customers service standards Contribute and maintain good relationships with suppliers Meet compliance at all times  Network communications, timely responses to emails and requests Meet KPI standards in accordance with Company policy Understand customers procedures and maintain updated internal DLSOPs 6 months to 1 year related experience and/or training; or equivalent combination of education and experience Understanding of ocean documentation process a plus Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills Good computer skills (Excel, Word) Hazardous Materials certification (preferred) Fluent in English Employee

Benefits

Paid Vacation, Holiday, Sick Time Health

Plan

Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Reporting Structure to: Customer Retention and Development Manager