Whiteshield Operations Analyst
About the role
ABOUT US
| Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation. Its platform combines workforce intelligence, economic intelligence and adaptive policy applications to support decision-makers in real time. Founded in 2011, the company combines public policy expertise, proprietary data assets and AI-enabled applications across workforce development, economic competitiveness and societal transformation. With principal operations in Dubai (DIFC) and Riyadh and a global footprint across the Middle East, Europe, Africa, Eurasia and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations and leading corporations worldwide.
WHERE YOU FIT IN
| We are looking for an analytical, hands-on Operations Analyst to support a business-wide operational transformation programme, reporting to the Chief Performance Officer. This is a doing role as much as an analysis role: you will map how work is performed across the firm, then help standardise, automate and administer it on our core platforms. Working across teams, you will document and map our operational processes to create a clear baseline, then build the workflows, administer the tools and keep the data clean that turn that baseline into a scalable operating model. You will work closely with the Head of Operations and the operations team across finance, delivery and CRM systems, dashboards and HR. This role suits someone who enjoys understanding how organisations operate, builds relationships quickly, challenges existing ways of working, and is happy to get into the detail and do the work themselves. .