Housekeeping Attendant
About the role
The Housekeeping Attendant’s primary responsibility is to provide our Guest with a clean, comfortable, and properly maintained room. The Housekeeping Attendant creates memorable Guest experiences by observing guest preferences in the room. Housekeeping Attendant works closely with other colleagues and departments to ensure that the guest receives an exceptional product and service. A fantastic entry-level opportunity in a company where you can truly develop your hospitality career! Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following: Ambassador of Fairmont Dubai by providing memorable Guest experiences. Responsible for the daily section assignment in cleaning Guest rooms and public areas to hotel standard. Monitor daily operating supplies of their floor pantry, including chemicals, linens, amenities and Guest room stationary items. Report for duty punctually; wearing the correct uniform as stated in the Uniform and Grooming Policy of the Hotel. Responsible for personal appearance and hygiene is to hotel standard. Attend daily briefing in Housekeeping office conducted by the Department Leaders. Ensure key control procedures and adheres to Hotel’s policies with regards to security. Report observations, requests & inquiries, and Guest concerns to Floor Supervisor or Office Coordinator. Performs other additional duties and special projects at the direction of Housekeeping Leaders. Follow Occupational Health & Safety regulations. Ensure adherence to Fairmont’s Code of Ethics. Must possess outstanding Guest service skills, professional presentation and sophisticated verbal and written communication skills. Must be Guest-oriented, have a vibrant personality, possess strong initiative with observational skills & attention to details. Proficient in English language (verbal and written) with a second or third language as an asset. Must be able to handle a multitude of tasks in an intense, ever changing environment. Must be flexible in terms of working hours, and able to work with little or no supervision. Must be a strong team player with departmental cooperation What is in it for