People's Services Senior Specialist
About the role
JASARA PMC
is seeking a dedicated and experienced People's Services Senior Specialist to enhance our human resources function and provide superior support to our workforce. This key position will focus on delivering high-quality HR services that align with our organizational goals and contribute to a culture of excellence, collaboration, and care. As a senior specialist, you will play a vital role in managing HR operations, supporting employee engagement, and ensuring compliance with relevant policies and regulations.
Responsibilities
Oversee day-to-day HR operations, including employee onboarding, benefits administration, and performance management processes. Collaborate with departmental leaders to understand hiring needs and develop effective recruitment strategies. Serve as a trusted advisor to managers and employees on HR-related inquiries, providing guidance on policies, procedures, and best practices. Implement and support employee engagement initiatives that foster a positive workplace culture. Conduct training sessions and workshops to enhance staff knowledge on HR policies, compliance, and professional development opportunities. Analyze HR metrics and data to identify trends and recommend improvements to enhance service delivery and employee satisfaction. Ensure compliance with labor laws and regulations, conducting audits and maintaining accurate records. Contribute to the development and maintenance of HR policies and procedures, ensuring alignment with organizational objectives. Support diversity and inclusion initiatives to promote a respectful and inclusive workplace environment. Actively participate in various HR projects and initiatives as assigned by the Head of People Services. Requirements Bachelor's degree in Human Resources, Business Administration, or a related field; advanced certifications or degrees are a plus. A minimum of 5 years of experience in HR operations or a related field, preferably within a consulting or project management environment. Strong understanding of HR processes, labor laws, and regulations. Proven experience in employee relations, conflict resolution, and contributing to a positive workplace culture. Excellent interpersonal, communication, and presentation skills with the ability to interact effectively at all levels of the organization. Strong analytical skills and experience working with HR metrics to inform decision-making. Self-motivated, adaptable, and able to thrive in a fast-paced, dynamic environment. Proficient in HR management systems and Microsoft Office Suite. Demonstrated ability to work collaboratively within a team and build strong working relationships. Commitment to ongoing professional development and staying updated on industry trends and best practices. Qualifications · HR certification (e.g., SHRM-CP, PHR) is preferred but not required.