Restaurant host - Saudi National

The F&B Host/Hostess serves as the first point of contact and the "face" of the hotel’s dining outlets. This role is responsible for warmly welcoming guests, managing reservations, efficiently coordinating seating arrangements, and ensuring a seamless, premium first impression that aligns with Mövenpick’s renowned standards of hospitality. Key Responsibilities 1. Guest Welcome & Seating Management Greet guests warmly and professionally upon arrival with a genuine smile, using their names whenever possible (especially for Accor Live Limitless/ALL members and VIPs). Escort guests to their designated tables, present menus, introduce their server, and ensure they are comfortably seated. Manage the flow of the restaurant floor efficiently, balancing table distributions among service staff to prevent bottlenecks. Extend a gracious and polite farewell to guests as they leave, ensuring their feedback is positive. 2. Reservations & System Administration

• Handle all incoming dining inquiries, bookings, and walk-ins utilizing the restaurant management system (e.g., TableCheck, OpenTable, or SevenRooms). Optimize seating capacity by strategically planning table allocations for breakfasts, lunches, theme nights, and special events. Maintain an updated guest history database, noting specific dietary preferences, seating requests, allergies, and special occasions (birthdays, anniversaries). 3. Operational