Waiter/Waitress

Key Deliverables and Responsibilities

• Ensure correct grooming standards are followed at all times Exceed guest satisfaction by knowing preferences and update profiles
• Maintain detailed knowledge of the restaurant menu & daily specials at all times
• To be familiar with the beverage service including glasses used and appropriates garnishes Following up restaurants financial, LQA, TrustYou  targets on a daily basis Anticipate and service of guests' requirements at all times Use opening and closing checklist to ensure smooth opening and closing of the venue
• Ensure service stations are constantly cleared and re-stocked during service Serve and clear food and beverage items in an unobtrusive and professional manner
• Present menus in a proactive manner Keep manager on duty updated of any guest feedback so they can update the Glitch
• Report Maintains the

HACCP & FIFO

standards as required by the regional governing body